We dispatch orders Monday to Friday, we offer a full range of delivery services on the checkout page, we will send full delivery details and tracking in your dispatch confirmation email.

Yes, we hold massive stocks of our products this enables to offer the option of express delivery on all items.

We are located in New Romney which is the one of the most southerly towns in Kent, our full address is Table Protector Direct, Mountfield Road, New Romney, TN28 8LH United Kingdom

We do not currently offer 24 hour, 365 day customer service, however we like to think we come very close. The best way to contact us is by sending us a message using the contact form on our website, or by using our live chat service when it is available, as this is usually the quickest way to get help.

We aim to reply to most messages the same day and very often within the hour. During particularly busy periods or around national holidays such as Christmas, New Year, or Easter, response times may be slightly longer, but please be assured we will always get back to you as soon as possible.

To make sure you get the fastest and most accurate help, all of our customer service is handled via email and live chat. This allows your message to go directly to a specific member of our team with detailed knowledge of our products and services, rather than being passed between departments.

Our customer service team is dedicated to helping customers through email and live chat, and this approach means we can respond more quickly, keep full records of your enquiry, and give you clear, accurate answers every time.

We recomend using our live chat in the bottom right hand corner of our website during normal hours, otherwise send us a message and we will get back to you as quickly as possible, if you need confirmation of stock or advice you can also give us a call 10am to 5pm Monday to Friday.